Pause or Resume Enrollments

Summary

Control campaign pacing by pausing and resuming enrollments based on business priorities.

Steps

1. Open campaign detail and locate active enrollments.
2. Pause enrollments that should stop.
3. Resume enrollments when outreach should continue.

Expected Result

Enrollment states match intent and campaign delivery updates accordingly.

Screenshots

Visual reference aligned to each step with desktop and mobile variants.

Step 1

Step 2

Troubleshooting

• If state changes do not show, refresh and retry.
• If paused contacts still progress, escalate with campaign and contact IDs.